Push customer data to every part of your organization
Whether it’s customer touch points or their activities on the web, ContextSmith is the customer event hub that collects, manages, and integrates these activities data and maps out customer timeline, relationship, and lifecycle. We are the backbone that connects your customers’ every move with every part of your organization.
Eliminate blindspots about your customers
Collect customer activities and event data through our turnkey integrations like CRM, emails, and marketing automation. Using ContextSmith’s AI technology, we’re even able to set alerts for certain customer activities. Always stay ahead of your customers.
Sync With Tools You Use Everyday
No more using a mix of tools, manually entering data, and suffering from bad data. Our powerful bi-directional sync with Salesforce, Emails, Calendar, and Zendesk saves every customer interactions without users having to do anything.
You can also easily create your own custom sources and destinations with ContextSmith. Contact us for more details.
How Our Customers are Using ContextSmith
By integrating with inbox, clickstream and and marketing automation solutions, marketers can easily track multiple buyers’ engagement across teams and channels.
Sales and support with context
Customer experience is powered by knowledge about your customers and how they interacted with you in the past. With Salesforce and Zendesk integrations, you will never be left in the dark again.
Data analytics projects
With customer all customer activities in a single place, data analytics teams can easily get customer insight and even train ML models.
“Our business development and marketing teams use ContextSmith to proactively manage interactions with our course providers. It completely changed the way we collaborate on these accounts and gave us the visibility that would normally take hours every week to achieve.”Dhawal Shah
“The first day we used ContextSmith, we immediately found follow-up issues that needed to be resolved.”Ajo Abraham