Push customer data to every team in your organization
We are the backbone that connects your customers’ every action with all parts of your organization.
Whether it’s customer touch points or their activities on the web, ContextSmith is the customer event hub that collects, manages, and integrates these data. Different parts of the organization can subscribe to these data to trigger workflows and use for analysis.
Eliminate blindspots about your customers
Collect customer activities and event data through our turnkey integrations like CRM, emails, and marketing automation. Using ContextSmith’s AI technology, we’re even able to set alerts for certain customer activities. Always stay ahead of your customers.
Sync With Tools You Use Everyday
No more using a mix of tools, manually entering data, and suffering from bad data. Our powerful bi-directional sync with Salesforce, Emails, Calendar, and Zendesk saves every customer interactions without users having to do anything.
You can also easily create your own custom sources and destinations with ContextSmith. Contact us for more details.
How Our Customers are Using ContextSmith
Account-based marketing and workflows
By integrating with inbox, clickstream and marketing automation solutions, marketers can easily track multiple buyers’ engagement across teams and channels.
Sales and support insights
Customer experience is powered by knowledge about your customers and how they interacted with you in the past. With Salesforce and Zendesk integrations, you will never be left in the dark again.
Data analytics projects
With customer all customer activities in a single place, data analytics teams can easily integrate with customer touchpoints and emails to get customer insight and even train ML models.
“Our business development and marketing teams use ContextSmith to proactively manage interactions with our course providers. It completely changed the way we collaborate on these accounts and gave us the visibility that would normally take hours every week to achieve.”Dhawal Shah
“The first day we used ContextSmith, we immediately found follow-up issues that needed to be resolved.”Ajo Abraham