Why We're HereWe give B2B companies the context to build lifelong relationships with their customers.
ContextSmith was founded on the belief that email communication is a powerful source of truth and connects businesses throughout the world. We are fascinated by how enterprise relationships are being built, the number of people from various teams that interact with each other, and the plethora of tools that uses emails to communicate with other companies. We help answer common questions like: What should I know about customer XYZ, who has the ball now, and how to re-engage with them for upselling?
We believe in augmenting human intelligence, not replacing it. Stitching everything together into a continuous timeline is only the first step to start understanding your customers. We take it a step further – we augment human relationships by finding signals from all touch points that will save customers from churning and even increase their revenue. While there are many ways to extract and consume customer data, we believe there is no better way to do it through a visual timeline, meaningful graphs, and intelligent alerts.
The team behind ContextSmith came from diverse backgrounds, including companies like Google, IBM, Netflix, Baidu, and MicroStrategy. We have started companies, worked for startups, and led teams in larger enterprises. Our advisors and investors are also enterprise geeks from companies like SAP, Cisco, Yahoo!, NetSuite, Box, and Intel. And we love Mexican food.