Samsung has offered a great variety of products in their TV segment. Samsung TVs are a huge sensation these days. This brand has optimized its television products according to the need of the new customers. It implies a wider screen with accurate visuals and balanced colors. Sometimes people come across a black screen out of nowhere. It is an error in which the system is unable to deliver the desired result or graphics. In this article, we will try to discuss various reasons why Samsung TV shows the black screen of death. After this article, we shall get an answer to how to fix the Samsung TV black screen of death?
Imagine you’re watching the last seconds of your favorite sports when your TV screen suddenly goes blank. What a pain that would be! In technical words, we refer to this problem as the Samsung TV black screen of death. Unlike a dead person, a black screen of death on your Samsung TV does not mean your TV is permanently dead. True, it’s a serious problem that affects many Samsung customers over the world. It’s also one that can be resolved utilizing easy approaches.
See Also: How to Hard Reset Android Phone?
Why Samsung TV shows the black screen of death?
When one can see Samsung TV black screen of death, he observes that all other functions like sound and navigation are alright. Just the screen is black similar to a dead person. Some even report of absence of sound as well as other features. There are various reasons why this might happen. We will discuss every possible reason in detail:
1. Improper cable connection:
Although it seems a very typical solution to any generic problem, sometimes wires may get loose due to any reason. Anyway, try adjusting the wires, re-plugging them, and also may try plugging them in their respective slots using any tutorial or manual. Some ports like HDMI port or Ethernet port may also cause this problem. Try removing all the cables and cleaning the port with a gentle air blow. It may get you out of the problem without any expense.
2. Source Problem:
As the name suggests, there may be some issues with the source. It may be due to a corrupted source such as a Damaged setup box or software incompatibility with the TV or any unknown application connected (if any). Check the set-up box, check the cable setup to the box, or try using the system button of the Samsung remote. If anything shows up, there is an error at the source’s end.
3. Power saver mode:
As a function of a smart tv, Samsung TV turns off the display to save some power. This happens due to inactivity for a fixed period. This time is adjustable and turn off this feature by going in settings, if this problem persists. Sometimes OS goes into deep slated mode if the TV remains inactive for a longer duration of time. This deep sleep makes the System recovery difficult and hence a hard restart is recommended.
4. Hardware issues:
Well if the problem still exists, there is a hardware issue with the TV. Usually, it is an inside wiring issue or any other hardware glitch. In this case, we highly recommend contacting customer support as trying to open the TV all by yourself is strictly condemned. There exist small components like Smart chips (processor) or boards and bigger components like the screen itself. The customer support staff will guide the user best.
5. Input settings
Input settings may be the reason TV is showing a black screen. Try adjusting the settings with the input type, reconnecting the source cables with the correct input Port, and troubleshooting the issue according to the system compatibility. This is a tweak and literally takes 2-3 minutes to check whether the problem exists due to Input settings.
6. Outdated/Damaged Software and hardware issue
It’s possible that the firmware on your machine (Samsung TV) isn’t working properly or that it’s corrupted. As a result, we recommend that you try to upgrade the firmware on your television so that you can use it properly or get rid of the death screen.
So above were the possible reasons why Samsung TV is showing the black screen of death. we hope you get an idea of why your Samsung TV screen is black. Now let us finally discuss various ways through which users can fix the Samsung TV black screen of death.
How to fix the Samsung TV black screen of death?
1. Soft reset the TV
It is a simple yet effective method to get rid of such problems. Turn off the TV, plug it out for 60 seconds, and plug it in again. Now start the TV again. The connection between software and hardware is generally an issue that may result in a blackout. So if there is any minor bug or glitch, the issue may get resolved after this.
2. Try removing Source errors
if you are using a setup box:
1. Disconnect all the cables from the setup box and restart the setup box with power on.
2. Setup box will restart and reconfigure accordingly.
3. Plug it again in the respective ports and Restart the Samsung TV.
4. This will remove the Setup box error or adapt according to the system settings.
IF you are using an ethernet connection, the process remains the same.
1. Remove the ethernet cable.
2. Reconfigure the ethernet cable in a different system for example a Laptop.
3. Plug it again on the Samsung TV and restart.
4. Source will configure according to the system and minor bugs may get resolved too.
3. Updating your Samsung TV
An out-of-date display option on the Samsung TV’s firmware is the source of the black screen of death issue. However, after upgrading the platform, you can easily improve the presentation setting of your fantastic TV. Behind the dark veil of death, the visual content is hidden. As a result, the vast majority of users feel bewildered and uneasy while updating their firmware.
On Samsung TVs, there are numerous ways to update the software. If the dark screen is only there for a short period of time. After that, you should be able to easily complete the update from the settings using the following steps:
1. Go to settings and select the option of support.
2. Select the option of a Software update.
3. Select the option update.
After a period of time, the firmware updating cycle will begin. The smart TV can reboot itself in the cycle.
4. Voltage management changes
The television may not receive the required voltage or energy reading in some cases. The voltage must be adjusted in order to utilize the smart TV. If the voltage is extremely high or low, a black screen of death is displayed on the smart TV.
You need to manage with the voltage regardless of the situation. Board gadgets like Voltguard or UPS can change the voltage on the smart TV. We advise that you install a charge of the circuit equipment in your household to avoid this situation.
5. Reaching out for technical support
If none of the aforementioned methods have resolved the problem, perhaps there is a hardware problem. Samsung customer care will not bill you for the repair if your smart TV is still under warranty. In this scenario, you must seek the assistance of a qualified technician. Visit a local store or call the official Samsung customer care service department for assistance.
Anyone’s experience can be ruined if the screen goes black in between a big climax of a show or an important final match. The black screen of death issue on Samsung televisions is a picture issue. It is caused by a malfunctioning link or piece of equipment. Through this article, we have tried to list some solutions for the problem of ‘Samsung TV black screen of death.’ Please feel free to share your valuable feedback if any.