Why We're Here

We give B2B revenue owners the context to create stronger and more profitable relationships.

 

Our Story

We are passionate about people and relationships. We know that selling and growing large customers is all about building strong and profitable relationships.  This relationship, however, is managed by different revenue owners throughout a customer’s lifecycle, such as Marketing, Sales, Services and Success.  Each revenue owner has unique insights about the customers, creating fragmented knowledge and misalignment in goals.  Instead of optimizing each teams individually, we believe in connecting the teams and optimizing the overall revenue, while maximizing customer experience.

We help bridge the gaps between revenue owners.

With the latest technologies in AI, we are building a system that connects all revenue owners within organizations. We help optimize end-to-end customer lifecycle, enabling teams to market, sell, and grow large accounts most effectively.

 

Our Team

The team behind ContextSmith came from diverse backgrounds, including companies like Google, Intel, IBM, Netflix, Facebook and MicroStrategy.  We have started companies, worked for startups, and led teams in larger enterprises.  Our advisors and investors are also enterprise geeks from companies like SAP, Cisco, Yahoo!, Oracle, Box, and Intel.

And we love ramen.

Will Cheung

Will Cheung

CEO & Co-Founder

Jochen Bedersdorfer

Jochen Bedersdorfer

CTO & Co-Founder

Will is passionate about enterprise software, data and sales.  After receiving Computer Engineering BS and MS degrees from Carnegie Mellon University, Will became Business Intelligence consultant for Fortune 100 enterprises. He built data warehouses, designed data visualizations, and taught best practices about big data on financial and sales data.  After switching roles to product analytics at companies like Netflix and Facebook, he led and built teams to help customers make better business decisions through product usage data.  “Sales” became part of his DNA when he joined a startup as Sales and Customer Success lead, selling software to large life sciences companies.  ContextSmith marries his experience in the business world with data, focusing on unstructured text and customer intelligence.

Jochen has decades of experience in Artificial Intelligence and enterprise software.  Before AI was mainstream, Jochen worked at German Research Center for Artificial Intelligence and was founding employee at a German startup building enterprise support system.  After company was acquired, Jochen worked on Natural Language Processing and Machine Learning to help extract “voice of the customer” through social media channels. His last startup focused on Cognitive Computing and competes with IBM’s Watson, which was acquired by Intel.

Will Cheung

Will Cheung

CEO & co-founder

 

Jochen Bedersdorfer

Jochen Bedersdorfer

CTO & co-founder

 

Varian Luong

Varian Luong

Engineering

 

Steven Yong

Steven Yong

Customer Success