This issue can be frustrating for Verizon users, as they may miss important messages and calls. However, there are several steps that users can take to troubleshoot and resolve Verizon voicemail issues. These include checking network connectivity, resetting the voicemail password, and updating the phone’s operating system.
Verizon also offers helpful resources and support for its customers, including a dedicated customer service team that can assist with any issues related to voicemail and other communication services. By taking advantage of these resources and following the recommended troubleshooting steps, users can resolve Verizon voicemail issues and enjoy the convenience and benefits of this valuable service.
If you are one of the users of this communication provider, then this blog is for you. If your voicemail is not functioning properly and you don’t know what to do, then fret not. In this blog, you will find all the possible solutions to fix the Verizon voicemail issue you are facing. These solutions are tested and approved by a majority of Verizon users.
Verizon Voicemail Not Working | All Possible Fixes
Voicemails are services provided by your connection provider, and if you are a regular user of voicemails, then it not working will bug you.
Are you also troubled because Verizon voicemail is not working? If yes, then here is the solution for you. Try any of these fixes below and see which one works for you. But before you jump on to the solutions, try contacting the customer support at Verizon, to confirm whether or not you have an active voicemail feature. It may be the case that you don’t have an existing or active voicemail feature currently.
When you are sure you have an active voicemail feature but still can’t use it, try the fixes mentioned below.
Reach out to customer support
The very first step to take is reaching out to customer support at Verizon. Tell them the issue you are facing with the voicemail. It is likely that they will be able to guide you on how to fix the problem.
If the issue is from their end, they will inform you about it and fix it. If you have already reached out to customer support but it was of no help, then try the other solutions mentioned below.
Restart the device
Nothing works better than restarting the device. When you restart your device, it fixes any minor bugs that may be stopping the feature from functioning correctly. Though this fix may seem too simplistic, it often works.
To make sure you fix all (if any) the bugs, hard restart your phone. To do so, hold the volume down and the power button simultaneously. Keep holding it till your device shuts down. After it shuts down, switch it on like you normally do. Now check if the issue is resolved or not.
Turn Airplane mode On & Off
Another fix you can try is, toggling the airplane mode. Turning it on will stop all the networks from reaching your device. Once you turn it off, your device is forced to establish a new connection with the network.
Now this will improve the quality of service you were receiving previously as your connection gets reset. It also fixes issues with your voicemail.
In order to get the best results, make sure to keep the airplane mode on for at least 30 seconds before turning it back on.
Reset your Network Settings
Another method to fix this issue is to reset your network altogether. Resetting this would bring the network back to its standard settings and resolve issues that may be hampering the performance.
To reset the network, follow these steps:
- Go to the Settings menu
- Toggle to General Settings
- Find the “Reset Network” option
- Click on Reset
- Wait for a while
- Restart your phone normally
- Check if the issue is resolved
You must restart your device after resetting the network to make sure that the changes have been applied. Once the restart is completed you can try and see if the issue has been resolved.
Change The password
The other fix is resetting your voicemail password. It may seem like an unorthodox or unreasonable approach, but it works.
To change the password, you can visit the Verizon official website and reset your password. Another way is to reset it using its mobile app. Once you have changed the password, try to log in to the voicemail and see if the issue still persists.
To reset the password through the app, follow these steps:
- Launch the app
- Go to the accounts tab
- Select Edit Profile
- Go to settings
- Click on Manage Voicemail Password under the security section
- Select Create New Password
- Follow all the prompts to set the new password
- Click on update
One more way to change your voicemail password is to call *611. This will lead you to an AI customer service menu. To change the password through call, follow these steps:
- Call *611
- Verify your account through security verification
- Choose “Reset Voicemail Password” as your reason for call
- Follow the steps prompted
After resetting your password, try logging in again into the voicemail and see if the issue is resolved.
Reinstall Visual Voicemail
Visual is an application launched by Verizon. If you need help with your voicemail and none of the above worked for you, this is for you.
You should completely reinstall the Visual voicemail app. This will download all the files again, fixing any damage that may have happened to the existing files. This reinstalling is not removing and downloading the app again. Instead, we remove the app altogether and activate it from the settings.
To reinstall the Visual Voicemail app, follow the steps below:
- Uninstall the existing application
- Go to “Phone” in your mobile device
- Click on the three dots at the top
- Go to the “Settings”
- Select “Voicemail”
- Turn the “Visual Voicemail” on
With all the solutions and fixes stated above, one should definitely work for you. If you are still unable to make it work, the error may be from the service provider’s end. You should contact the service provider and let them know about the trouble. It may take time, but it could only be fixed from their end. In case you missed it, we shared free HBO Max accounts and some methods to get more working accounts for free.
FAQs | Verizon Voicemail Not Working
Verizon voicemail not working landline; how to fix?
If your voicemail is not working on your landline device, there is only little that you can do. The two things you can try to fix the issue are:
- Reset the connection on your landline or restart it.
- Call the customer care executives at Verizon and ask them to assist you with a fix.
Is Verizon having issues with voicemail?
There is no official statement from the company or news regarding any issue faced by Verizon voicemail. However, lately, the problem has been rising among many Verizon users.
Why is Verizon Voicemail not working?
Check your internet connection if you are having trouble with the voicemail. If it is working, but you still face the problem, then restarting your device can be the best solution. The reason for the voicemail not working could be some minor bugs. These bugs might get resolved with a simple hard restart.
If the issue still exists, you can contact customer support or follow any fix mentioned above.
Is Verizon Voicemail available for free?
You can access basic voicemail packages with any Verizon service you take. However, you need to purchase a premium voicemail package from the company to enjoy more premium services.
Conclusion | Verizon Voicemail Not Working
Surviving a long day without voicemails can be a challenging task for many people. Especially more for those who are accustomed to the feature and use it on a regular or daily basis. If you were facing the Verizon Voicemail not working issue, then with the help of the above fixes, you should be able to fix the issue. If none of these work, then customer support is your best option. However, the above fixes are successfully used by users, so it should help you fix your issue as well.